OUR APPROACH AND HOW WE APPLY WHAT WE LEARN
We apply one consistent diagnostic framework.
How we deploy it depends on what you need to do with what we discover together.
We examine your organization across four integrated layers.
Sociocultural reality is the diagnostic foundation.
Everything else gets evaluated against it.
All Work Flows From One Diagnostic Framework
This is Where we Start
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What does your market actually believe, value, and prioritize right now?
→ What narratives matter to them?
→ What are their lived values (not aspirational)?
→ Where do contradictions exist within their culture?
→ What does authenticity look like in their context?
This is reality. This is what's actually true. -
What does your organization claim to understand and stand for in relation to that market?
→ Your brand positioning
→ Your stated values and commitments
→ What you promise to deliver
→ How you claim to engage with your marketThe diagnostic question: Does this strategy reflect accurate understanding of Layer 1, or is there misalignment?
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What does your actual spending, hiring, and decision-making reveal about your real brand priorities?
→ Marketing budget allocation
→ Brand talent and hiring patterns
→ Brand decision-making speed and process
→ What gets resourced, what gets deprioritizedThe diagnostic question: Does this infrastructure support the strategy you claim, or does it contradict it?
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What do your people actually experience when representing your brand?
→ Employee perception vs. leadership narrative
→ Whether they believe the strategy or experience it as performance
→ Whether customers sense authenticity or inconsistencyThe diagnostic question: Do they experience the brand as coherent with your claimed values, or do they sense contradiction?